Terms & Conditions

  • Scope of Work:
    Terms & Conditions

    Effective Date: 31 October 2020
    Company: Msa Digital Web World Solutions
    Website: https://www.msadigitalwebworldsolutions.com

    1. Introduction

    These Terms & Conditions (“Agreement”) govern all services provided by Msa Digital Web World Solutions (“Company,” “we,” “our,” or “us”) to clients (“you,” “your,” or “Client”). By engaging with our services, you agree to be bound by these Terms.

    2. Services

    We provide custom software development, web development, mobile application development, AI & blockchain solutions, and related IT services.

    Service scope will be defined in a project proposal, agreement, or quotation prior to initiation.

    Any modifications outside the agreed scope may incur additional charges.

    3. Client Responsibilities

    Provide accurate project requirements, documentation, and information.

    Respond promptly to queries, approvals, and deliverables.

    Ensure compliance with local laws when using our software/services.

    Obtain necessary licenses, approvals, or regulatory permissions for specialized projects (e.g., gaming, finance, healthcare).

    4. Project Timelines

    Estimated timelines are provided in the project proposal but may vary depending on revisions, client feedback, third-party delays, or technical challenges.

    Delays caused by client inaction (e.g., not providing content, approvals, or payments) will extend project deadlines accordingly.

    5. Payments & Fees

    All payments must be made as per the agreed quotation or contract.

    Invoices are payable within the agreed due date. Late payments may attract penalties.

    For projects requiring third-party services (e.g., APIs, hosting, domain, server rentals), the recurring charges are payable directly by the client and are not included in the project fee.

    6. Refund Policy

    Refunds are valid only within 3–4 days of project initiation.

    After this period, refunds will not be issued under any circumstances.

    If the client terminates the project, changes requirements mid-project, or refuses to pay recurring charges, the entire project fee remains payable in full.

    The company reserves the right to pursue legal action in case of non-payment or disputes made in bad faith.

    7. Intellectual Property (IP)

    Upon full and final payment, ownership of the source code, design, and deliverables transfers to the client.

    Until final payment, all deliverables remain the intellectual property of the Company.

    The Company reserves the right to showcase non-confidential parts of the project in its portfolio and marketing materials.

    8. Confidentiality

    Both parties agree to keep all project-related data, documents, and discussions strictly confidential.

    Confidentiality obligations survive project completion.

    9. Prohibited Services

    The Company does not develop or support:

    Gambling/Betting software or backend logic prohibited under Indian law.

    MLM, Ponzi, or pyramid scheme software.

    Fraudulent, malicious, or illegal software.

    👉 However, the Company may provide front-end/UI design services (such as layouts, graphics, or user experience design) for games or platforms, provided that no illegal betting, gambling, or unlawful features are part of the development scope.

    For skill-based gaming software, clients are responsible for obtaining all legal approvals, licenses, and regulatory compliance.

    10. Limitation of Liability

    The Company is not liable for:

    Third-party service failures (e.g., hosting, API providers).

    Client misuse or unlawful use of the software.

    Business losses arising from downtime, bugs, or misuse.

    Liability is limited to the value of the project contract.

    11. Termination

    The Company may terminate a project in cases of:

    Non-payment by the client.

    Client involvement in illegal or unethical activities.

    Breach of contract terms.

    In such cases, all completed work and payments made remain with the Company.

    12. Governing Law & Jurisdiction

    This Agreement is governed by the laws of Delhi, India.
    All disputes shall be subject to the exclusive jurisdiction of Delhi courts.
F.A.Q

Frequently Asked Questions

MSA is a leading web design company in India with 10+ years of experience and 16 international awards to its credit. We also have experience working for many leading MNCs for their web design and development projects. MSA operates from its 6 offices across India and has worked on more than 1000+ web design projects for our clients across the globe, from more than 80 countries. At MSA, we’re always obsessed to deliver world-class quality projects and this has definitely helped us make a name for ourselves in the web development India arena, by winning multiple international awards in the last 10 years (consistently every year right from 2012 to 2021).

You can hire a web development company in India on a per-project basis, where the cost of the project completely depends on the scope of the project. When you hire on a per-project basis various teams (UX and web designers, front-end developers, back-end developers, testers, etc) would be involved in your project at different stages and there will also be a dedicated project manager assigned. Another option is to hire a dedicated web developer in India on a monthly basis. In this model, the web developer (or web designer or front-end developer) would be working exclusively on your project and all works/tasks will be assigned directly by you. The pricing here would be hourly and usually calculated on a monthly basis. At MSA, we do offer both of these models.

Provide an overview of a web development project you've been involved in, including the technologies used, your role, and the project's outcome.

We are a multiple international award-winning website design company in India, that always loves to build top-class custom design websites. We have a dedicated team of award-winning web designers who are capable of visualizing astounding custom-designed websites for our customers, based on their business objectives and target audience, and have been successfully doing this since 2011. We always suggest going with a custom-designed website as it would be more impactful since it's tailor-made exclusively for you. However, if you're constrained with time and/or budget, we can work on customizing some pre-existing templates too for you. If you're still confused between choosing a custom web design or a template option, we have written a blog on custom design websites vs pre-made templates that might give you some more insights on this.

It would be difficult to find the best web design company India, if you didn't approach it in the right way. There are thousands of companies and everyone claims to offer the same level of service. But it's up to you to do some research on the company that you're considering - especially on their previous works, their credentials, their clients, etc then just compare based on their price. After all, all Indian companies charge a reasonable amount and you don't have to go for the cheapest and compromise on all the other important aspects of your web designing project. Here's a nice piece we've written sometime back on how to find the best web design company in India. At MSA we charge only reasonable rates for our world-class quality works, and this makes us stand apart in the web design India companies list.

Explain your step-by-step process when starting a new web development project, from requirements gathering to deployment.

India is the most sought-after destination for web design outsourcing for decades, mainly because of its ‘cost of quality' advantage. You will get world-class projects delivered from web development companies in India at a fraction of what you pay in the Americas or Europe for a similar project. India has a huge pool of talent that enables both companies and individuals to grab the opportunity for creating fabulous and innovative websites and applications using the latest and advanced technologies. We've put together an article that details more about the benefits of website design outsourcing to India compared to some other destinations.

During the first 1–3 months after the software launch, our team: Answers your and users’ questions, resolves user issues (if any). Manages incidents, configuration changes, and updates. After 3 months, upon agreement, we’re ready to offer continuous maintenance and evolution of your software, as well as L1–L3 support (if required). We know how to nurture long-term partnerships and keep our customers happy in the long run: 62% of our revenue is coming from customers we serve for more than 2 years.

Software development costs for a medium/large application may range from $50K to $1M. The total amount mainly depends on the number and complexity of software features, the number of platforms supported (web, mobile, desktop), and the type of development (custom, low-code, or platform-based). The UI design uniqueness and complexity, the number of integrations with other software systems, as well as availability, security, and performance requirements also play an important part. You can request free project cost calculation from ScienceSoft or find more details about software development costs in our recent guide.
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