Terms & Conditions
These terms govern the use of the MSA website, our digital services, privacy & refund policies, and cookie practices. Please read them carefully.
Legal Documentation Status
Official legal policies and terms governing Msa Digital Web World Solutions.
Table of Contents
Terms & Conditions
Effective Date: 31 October 2020 | Company: Msa Digital Web World Solutions
1. Introduction
These Terms & Conditions (“Agreement”) govern all services provided by Msa Digital Web World Solutions (“Company,” “we,” “our,” or “us”) to clients (“you,” “your,” or “Client”). By engaging with our services, you agree to be bound by these Terms.
2. Services
We provide custom software development, web development, mobile application development, AI & blockchain solutions, and related IT services.
- Service scope will be defined in a project proposal, agreement, or quotation prior to initiation.
- Any modifications outside the agreed scope may incur additional charges.
3. Client Responsibilities
- Provide accurate project requirements, documentation, and information.
- Respond promptly to queries, approvals, and deliverables.
- Ensure compliance with local laws when using our software/services.
- Obtain necessary licenses, approvals, or regulatory permissions for specialized projects (e.g., gaming, finance, healthcare).
4. Project Timelines
Estimated timelines are provided in the project proposal but may vary depending on revisions, client feedback, third-party delays, or technical challenges.
Delays caused by client inaction (e.g., not providing content, approvals, or payments) will extend project deadlines accordingly.
5. Payments & Fees
- All payments must be made as per the agreed quotation or contract.
- Invoices are payable within the agreed due date. Late payments may attract penalties.
- For projects requiring third-party services (e.g., APIs, hosting, domain, server rentals), the recurring charges are payable directly by the client and are not included in the project fee.
6. Refund Policy
Refunds are valid only within 3–4 days of project initiation.
After this period, refunds will not be issued under any circumstances.
If the client terminates the project, changes requirements mid-project, or refuses to pay recurring charges, the entire project fee remains payable in full.
The company reserves the right to pursue legal action in case of non-payment or disputes made in bad faith.
7. Intellectual Property (IP)
- Upon full and final payment, ownership of the source code, design, and deliverables transfers to the client.
- Until final payment, all deliverables remain the intellectual property of the Company.
- The Company reserves the right to showcase non-confidential parts of the project in its portfolio and marketing materials.
8. Confidentiality
Both parties agree to keep all project-related data, documents, and discussions strictly confidential. Confidentiality obligations survive project completion.
9. Prohibited Services
The Company does not develop or support:
- Gambling/Betting software or backend logic prohibited under Indian law.
- MLM, Ponzi, or pyramid scheme software.
- Fraudulent, malicious, or illegal software.
For skill-based gaming software, clients are responsible for obtaining all legal approvals, licenses, and regulatory compliance.
10. Limitation of Liability
The Company is not liable for:
- Third-party service failures (e.g., hosting, API providers).
- Client misuse or unlawful use of the software.
- Business losses arising from downtime, bugs, or misuse.
Liability is limited to the value of the project contract.
11. Termination
The Company may terminate a project in cases of:
- Non-payment by the client.
- Client involvement in illegal or unethical activities.
- Breach of contract terms.
In such cases, all completed work and payments made remain with the Company.
12. Governing Law & Jurisdiction
This Agreement is governed by the laws of Delhi, India.
All disputes shall be subject to the exclusive jurisdiction of Delhi courts.
Privacy & Refund Policy
Effective Date: 06 September 2020 | Company: Msa Digital Web World Solutions
13. Introduction (Privacy & Refund)
Msa Digital Web World Solutions (“Company,” “we,” “our,” or “us”) values the trust of our clients and is committed to protecting personal, business, and project-related information. This Privacy & Refund Policy outlines how we collect, use, and safeguard information in the course of providing custom software development, web development, and mobile app development services. It also details our refund terms and legal disclaimers.
By accessing or using our website or services, you agree to the practices described herein.
14. Privacy & Data Handling
Information We Collect
- Personal Information: Name, email, phone number, billing details.
- Business & Project Information: Project briefs, intellectual property shared for development.
- Technical Data: Device information, browser type, IP address, cookies, and server logs.
- Financial Information: Payment details processed securely via trusted third-party providers.
How We Use Information
- To deliver and manage development services.
- To communicate project updates, invoices, and agreements.
- To improve software quality, security, and performance.
- To comply with legal and regulatory requirements.
Data Security
- All communications are secured using SSL encryption.
- Project files are stored on secure servers with restricted access controls.
- Regular data backups and monitoring systems are in place to prevent unauthorized access.
Data Retention
Project-related data is stored only as long as required for service delivery or legal compliance. Sensitive project data may be securely deleted upon client request after project closure.
Client Responsibility
Clients must ensure they provide accurate information and comply with applicable laws regarding data shared with us.
15. Refund Policy (Privacy Terms)
Refund requests are valid only within 3–4 days from the date of project initiation or agreement signing.
After this period, refunds will not be issued under any circumstances, irrespective of project status.
If a client:
- Terminates the project after the refund window,
- Refuses to pay recurring charges (e.g., API rentals), or
- Requests changes beyond the agreed scope,
then the entire project cost remains payable in full.
The company reserves the right to take legal action in case of non-payment, malicious disputes, or breach of agreement.
16. Legal Disclaimer – Prohibited Services
Msa Digital Web World Solutions operates strictly within legal boundaries. We do not provide or support illegal software.
Specifically, we do not build:
- Gambling/Betting apps or websites prohibited under Indian law.
- MLM/Ponzi/Pyramid scheme software that violates financial regulations.
- Fraudulent, malicious, or unlawful digital tools.
For Skill-Based Gaming Applications
- We may develop apps that are compliant with Indian gaming regulations.
- It is the client’s responsibility to obtain necessary approvals, licenses, or compliance clearances.
- Any misuse of software post-deployment is solely the client’s liability.
17. Limitation of Liability (Privacy)
Msa Digital Web World Solutions will not be liable for:
- Third-party API/service provider failures.
- Hosting or server issues outside our control.
- Client misuse of deliverables or non-compliance with local laws.
In case of provocation, misuse of intellectual property, or defamatory actions, the company reserves the right to pursue legal remedies.
18. Governing Law & Jurisdiction (Privacy)
This Privacy & Refund Policy is governed by the laws of Delhi, India.
All disputes arising under this agreement shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
19. Updates to Policy
We may update this Privacy & Refund Policy from time to time. Updates will be reflected on our website with a new effective date. Clients are encouraged to review the policy periodically.
Cookie Policy
How we use cookies and tracking technologies to enhance your browsing experience.
Contact Us
Legal inquiries, policy concerns, and official notices.
21. Contact Information
For questions, concerns, or legal notices regarding these Terms & Conditions, Privacy & Refund Policy, or Cookie Policy, please contact:
Msa Digital Web World Solutions
Legal & Compliance Department